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MMOA (Modern Management of the Older Adult) helps rehab & fitness pros get results with older adults. Brought to you by the Institute of Clinical Excellence, tune in to hear pertinent geriatric discussions, relevant research, & treatment ideas. Good for Physical Therapists, Occupational Therapists, Assistants, Students, New Grads, Seasoned Veterans, Geriatricians, & Fitness Professionals. Find out more at www.MMOA.online

  1. All Episodes
  2. Patient Education: Finish the Drill

Patient Education: Finish the Drill

Nov 20, 2023

In this episode, Julie discusses the issue with our standard education interventions: Many times we act like a firehouse and perceive the QUANTITY of recommendations we are giving our patients leads to positive impact, when we haven't assessed if our messages are being heard or understood. She provides a 3 step framework to ensure closed loop communication, actionable interventions, and accountability on both the clinicians' and patients' parts, using specific scenarios clnicians encounter every day.

  1. Show AND Tell
  2. Clarify and Recap
  3. Follow up and Through

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