Mar 20, 2023
In this episode Julie jams about how creating an exceptional client experience is what allows us to bring clinical excellence, and explains 4 easy ways to start implementing it today!
1. 2-3 minutes of undivided attention and eye contact with your
client (NO DOCUMENTATION OR MULTI TASKING)
2. BYOB: bring your own brand
3. When working with novice learners, DON’T tell them they did a
movement incorrectly
4. Ask how you can make their experience today better, BEFORE you
are getting ready to walk out the door!